Join us for a breakfast seminar to find out how Dynamics CRM
can help you boost sales revenue, retain more customers and deliver
world class service. With a focus on two hot CRM topics - mobility
solutions and social media integration - you will gain an
appreciation for the immediate and quantifiable gains you can make
in your businesses.
Kristy Brown, Dynamics CRM Service Line Manager for Koorb
Consulting, and Daniel Thurston, Microsoft NZ's Dynamics CRM Lead,
will show you how to boost the productivity of your mobile
workforce; including sales reps, executives and service personnel
by giving them access to vital customer information wherever they
are, on a device they're familiar with.
When considering social media, research states that it's not
your blogs, news and articles your organisation posts that boost
customer loyalty; it's what you do afterwards that really counts.
Although your initial post will go a long way to exposing your
brand, it's your timely replies, comments and interactions to
feedback that make the difference.
Our expert presenters will showcase Dynamics CRM and its
interactions with social media sites, allowing you to stay informed
on what your customer thinks about you and providing you with the
ability to interact with these sites from within your Dynamics CRM
application.
During this seminar you'll find out about:
- Why your business cannot maintain sustainable growth and
profitability in today's market without a world-class CRM
platform
- Why providing your workforce with mobility options is critical
to the on-going success of your business
- What the various mobility solutions are that work with Dynamics
CRM
- The proliferation of social media in business and what this
means for you
- How Dynamics CRM is designed to support your social media
strategy
- What Microsoft has in store for its coming year's enhancements
in Dynamics CRM that support further mobility and social media
advancements
Learn how you can address these common problems:
- Unsure about who your best performing team members are and what
they do different that makes them successful? Learn how you can
gain insight into your sales performance and analysis into what
works well and what doesn't
- Losing productivity with remote staff struggling to connect to
your network, or performing excessive administration when back in
the office? Learn how you can give your team the tools to
perform their role where and when they need to
- Want to formulate a Social Media strategy but don't know where
to begin? Come see how Dynamics CRM can take the administration
and confusion out of the social media equation ensuring your
strategy is a success
- Ever increasing staff numbers in customer support and
back-office functions? Learn how you can scale your business
and consistently delight your customers without hiring more staff,
by doing more with less
What type of companies will benefit from Dynamics CRM?
- Services, professional and consultancy organisations
- Hospitality
- Manufacturing
- Food and Beverage
- Retail
Please contact Dianne for the next
scheduled breakfast seminar on this or similar topics.